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Customer service basics.
(Unknown)
Contributors
Published
[San Francisco, California, USA] : Kanopy Streaming, 2014.
Format
Unknown
Physical Desc
1 online resource (1 video file, 14 min. 54 sec.) : digital, stereo., sound, color
Status
Unavailable/Withdrawn
Description
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More Details
Language
English
Notes
Date/Time and Place of Event
Originally produced by Library Video Network in 2010.
Description
Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
Original Version
Originally produced,Towson, Md., Library Video Network, c2010.
System Details
Mode of access: World Wide Web.
Citations
APA Citation, 7th Edition (style guide)
(2014). Customer service basics . Kanopy Streaming.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)2014. Customer Service Basics. Kanopy Streaming.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Customer Service Basics Kanopy Streaming, 2014.
MLA Citation, 9th Edition (style guide)Customer Service Basics Kanopy Streaming, 2014.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
2b633731-1379-28c1-07ce-500499729d84-eng
Grouping Information
| Grouped Work ID | 2b633731-1379-28c1-07ce-500499729d84-eng |
|---|---|
| Full title | customer service basics |
| Author | kanopy |
| Grouping Category | movie |
| Last Update | 2022-07-05 21:15:06PM |
| Last Indexed | 2024-04-17 02:45:11AM |
Book Cover Information
| Image Source | default |
|---|---|
| First Loaded | Jan 21, 2024 |
| Last Used | Jan 21, 2024 |
Marc Record
| First Detected | Aug 02, 2012 12:00:00 AM |
|---|---|
| Last File Modification Time | Aug 03, 2021 03:10:35 AM |
MARC Record
| LEADER | 01548cgm a2200361 i 4500 | ||
|---|---|---|---|
| 001 | kan1062731 | ||
| 003 | CaSfKAN | ||
| 005 | 20120802103111.0 | ||
| 006 | m c | ||
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| 040 | |a NZEN|c NZEN|e rda | ||
| 245 | 0 | 0 | |a Customer service basics. |
| 264 | 1 | |a [San Francisco, California, USA] :|b Kanopy Streaming,|c 2014. | |
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| 336 | |a two-dimensional moving image|2 rdacontent | ||
| 337 | |a computer|2 rdamedia | ||
| 338 | |a online resource|2 rdacarrier | ||
| 344 | |a digital | ||
| 347 | |a video file|b MPEG-4|b Flash | ||
| 518 | |a Originally produced by Library Video Network in 2010. | ||
| 520 | |a Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening. | ||
| 534 | |p Originally produced|c Towson, Md., Library Video Network, c2010. | ||
| 538 | |a Mode of access: World Wide Web. | ||
| 650 | 0 | |a Public services (Libraries). | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Library services. | |
| 710 | 2 | |a Kanopy (Firm) | |
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| 856 | 4 | 2 | |z Cover Image|u https://www.kanopy.com/node/62732/external-image |