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Author
Publisher
O'Reilly Media, Inc
Pub. Date
[2018]
Edition
First edition.
Language
English
Description
"How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Service design...
Publisher
Wiley
Pub. Date
©2011
Language
English
Description
"Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals."--Cover.
Author
Publisher
Dave Burgess Consulting, Incorporated
Pub. Date
[2019]
Language
English
Description
This book explains to educators how they can teach their students to be creatively productive by devising individualized plans for personal and student organization, manage time more effectively and get more done, choose the best note-taking styles and strategies, set and track goals--and avoid procrastination, teach students how to use reflection for personal and academic purposes, and boost reading retention.
Author
Publisher
Nelson Business
Pub. Date
c2005
Language
English
Description
Since Sam Walton's death in 1992, Wal-Mart has gone from being the largest retailer in the world to holding the top spot on the Fortune 500 list as the largest company in the world. Don Soderquist, who was senior vice chairman during that time, played a crucial role in that success. Sam Walton said, "I tried for almost twenty years to hire Don Soderquist . . . But when we really needed him later on, he finally joined up and made a great chief operating...
Author
Pub. Date
2019
Language
English
Formats
Description
"This groundbreaking book explains why women experience burnout differently than men--and provides a simple, science-based plan to help women minimize stress, manage emotions, and live a more joyful life. The gap between what it's really like to be a woman and what people expect women to be is a primary cause of burnout, because we exhaust ourselves trying to close the space between the two. How can you "love your body" when everything around you...
Author
Publisher
Love and Logic Press
Language
English
Formats
Description
Discover why the Love and Logic approach works in the school environment, and understand the psychological reasons for its effectiveness. Jim Fay and David Funk's truly positive approach and time-tested ideas and strategies will empower teachers to effectively manage classroom dynamics while bringing the joy back to teaching.
Author
Publisher
McGraw Hill
Pub. Date
[2021]
Language
English
Description
"In an economy that's more unpredictable than ever-the proven method for avoiding emotional mistakes that can wreak havoc on your portfolio returns Applying powerful behavioral finance concepts, Stop. Think. Invest. provides a framework for identifying personal biases and avoiding mistakes that can cost them big profits. Based on the author's extensive research and 100 key behavioral finance concepts, this guide provides a winning 12-step process...
Publisher
Universal Studios Home Entertainment
Pub. Date
[2014]
Language
English
Description
A group of unsuspecting office workers find themselves stranded on a desert island when a corporate retreat led by unhinged former Marine Storm Rothchild goes horribly wrong. Now Chris and his co-workers must battle nature, and each other, to survive. A hilarious journey into the heart of madness.
Author
Language
English
Description
In the New York Times best-selling book The Tapping Solution, Nick Ortner, founder of the Tapping World Summit and best-selling filmmaker of The Tapping Solution, is at the forefront of a new healing movement.
In this book, he gives readers everything they need to successfully start using the powerful practice of tapping—or Emotional Freedom Techniques (EFT).Tapping is one of the fastest and easiest...
In this book, he gives readers everything they need to successfully start using the powerful practice of tapping—or Emotional Freedom Techniques (EFT).Tapping is one of the fastest and easiest...
Author
Series
Language
English
Description
With the help of industrialist Andrew Carnegie, the author of this remarkable book spent two decades interviewing hundreds of people renowned for their wealth and achievement. Napoleon Hill's all-time bestseller in the personal success field offers priceless advice on positive thinking and overcoming adversity by distilling the collective wisdom of Henry Ford, Thomas Edison, John D. Rockefeller, and other successful figures from the worlds of finance,...
Pub. Date
2017
Language
English
Description
20 short films on preparing for disasters.
When disaster strikes, the time to prepare an emergency plan, store food and water, and collect important documents has passed. 20 TO READY simplifies the daunting task of getting your family and household prepared. Each two-to four-minute video gives you tasks you can accomplish in 20 minutes or $20 at a time. See how strategies for making a plan, getting a kit, being informed, and getting involved will...
Author
Series
Publisher
Oasis Audio
Pub. Date
2011
Edition
Unabridged
Language
English
Description
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in
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